Returns and Refund Policy

How To Return An Item

Returns and Refund Policy:

Arteasan Handcrafted Beverages Returns and Refund Policy:
The items and product must be in its original presentable condition to be returned unless there was a manufacturer defect. You must return the item within the same day of your purchase to determine the degree of damage or spoilage of the product.

1. Please email (arteasanduma@gmail.com) to request a refund (subject to refund condition) and we will assign you a tracking # for refund.

2. Mail your returned item to:
Arteasan Handcrafted Beverages
#77 San Juan Street, Dumaguete City

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Items can not be returned if they are

(1) Halfway consumed
(2) The expiration date has elapsed upon receipt of the product
(3) Product content has been exposed outside the initial packaging.

Please note that merchandise that has been worn, used, or altered will not be accepted for return or exchange. Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Returns and Refund: Arteasan Handcrafted Beverages official logo